game96 live Terms and Conditions

game96 live is an online gaming and sports betting platform operated for adult users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between game96 live and its members. By registering on the platform, logging in, or using any service, you confirm that you have read these Terms in full and agree to be bound by them.

game96 live reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered as your acceptance of the updated Terms. We will endeavour to notify members of significant changes.

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1.1 Age Requirement

All services on game96 live are available only to persons aged 21 or older. Providing a false age or incorrect information during registration is strictly prohibited. If a breach of the age requirement is confirmed during verification, the account will be closed immediately and we reserve the right to forfeit the associated balance.

1.2 Geographic Restrictions

This platform is intended primarily for users in Bangladesh. Users who access the service from regions where local restrictions on online gaming apply do so entirely at their own risk. game96 live does not provide legal advice regarding local laws.

2.1 Single Account Policy

Only one account is permitted per individual, household, or device. If the same person creates more than one account ("duplicate account"), all accounts will be closed and the associated bonuses and withdrawals may be blocked.

2.2 Accuracy of Registration Details

The name, mobile number, date of birth, and payment details provided at registration must be accurate and truthful. game96 live reserves the right to verify identity at any time. Withdrawals may be put on hold if documents required for verification are not provided.

2.3 Account Security

You are solely responsible for keeping your login details (username and password) confidential. If you suspect unauthorised access to your account, notify the game96 live support team immediately. game96 live will not be liable for any loss resulting from sharing account details with a third party.

• Use a strong password — a combination of numbers, letters, and special characters.
• Avoid logging in from public or shared devices.
• No staff member will ever ask for your password — if you receive such a request, report it to the support team immediately.

3.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. To withdraw the bonus amount, the bonus must be wagered 15 times. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, and a total wager of ৳1,500 × 15 = ৳22,500 must be placed before withdrawal becomes eligible.

3.2 Other Promotions

game96 live offers various promotions from time to time, such as weekly reload bonuses, cricket festival prizes, Friday special offers, birthday gifts, and friend referral rewards. Each offer has its own terms, which are detailed on the promotions page.

3.3 General Bonus Rules

• A promotion may not be claimed more than once unless the terms state otherwise.
• Bonus funds cannot be withdrawn directly — not until the required wagering is complete.
• A new bonus cannot be claimed while another bonus is active on the account.
• If misuse of a bonus offer, manipulation, or use of multiple accounts is proven, the bonus and any associated winnings will be forfeited.
• game96 live reserves the right to modify or withdraw any promotion.

4.1 Deposit Methods and Limits

game96 live accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount for each method is ৳300. No additional charges are applied for deposits.

4.2 Withdrawal Conditions

The same methods apply for withdrawals — bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawal processing typically takes 10 to 45 minutes. Account verification must be completed before a withdrawal can be processed.

4.3 Payment Details Match

The mobile number or bank account used for withdrawal must match the registered name on the account. Withdrawals to third-party accounts will not be processed and such requests may be cancelled.

4.4 Suspicious Transactions

If any transaction appears unusual or suspicious, game96 live reserves the right to hold and investigate it. If evidence of money laundering or fraudulent activity is found, the associated account will be closed and the relevant authorities may be notified.

5.1 Validity of Bets

Once a bet is confirmed, it cannot be changed or cancelled, unless incorrect odds were displayed due to a technical error on the platform. In any dispute regarding odds, the decision of game96 live will be considered final.

5.2 Technical Errors

If a game or bet is left incomplete due to a server outage, disconnection, or software error, it will be considered void and the relevant amount will be refunded. No additional compensation will be provided in such cases.

5.3 Cheating and Misconduct

Any form of cheating, use of bots, circumventing restrictions via VPN, or deliberately exploiting platform vulnerabilities will result in the permanent closure of the account and all balances may be forfeited.

5.4 Maximum Win Limit

game96 live sets a maximum win limit per single transaction for certain games or betting categories. This limit is stated on the page for each game or betting category. Claims for winnings above this limit will not be accepted.

6.1 VIP Tiers

game96 live has five VIP tiers: Bronze, Silver, Gold, Platinum, and Diamond. Members can advance to higher tiers based on regular activity. Each tier provides cashback at a set rate on weekly net losses.

6.2 Cashback Rates

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Cashback is calculated on the total net loss for the week (total losses minus total winnings). Example: a Gold tier member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.7% = ৳140 cashback.

6.3 Cashback Payment Conditions

Cashback is credited to the account after the designated time each week. Whether the cashback amount can be withdrawn directly depends on the conditions of the member's current VIP tier. game96 live reserves the right to modify the detailed terms of the VIP program.

All content on the game96 live platform — logos, graphics, text, software, and design — is the intellectual property of game96 live or the relevant third party. Members are granted a limited, non-transferable licence for personal use. No content may be reproduced, distributed, or modified for commercial purposes or without written permission.

Our Privacy Policy details how we collect, store, and use members' personal information. By using the platform, you also agree to that policy.

game96 live believes that gaming is a form of entertainment, not a means of financial gain. We encourage members to play in a conscious and controlled manner. Our Responsible Gaming page has detailed information on setting deposit limits, taking account breaks, and self-exclusion.

8.1 Self-Exclusion

If a member feels that gaming is getting out of their control, they may request that their account be closed for a set period or permanently. Attempting to create a new account during a self-exclusion period will be treated as a breach of these Terms.

8.2 Protection of Minors

It is your responsibility to prevent minors from accessing the game96 live platform from your device. The use of parental control software on your device is recommended for this purpose.

9.1 Closure at Member's Request

Any member may request account closure via live chat or email. Any eligible balance must be withdrawn before closure, as forfeited balances will not be returned after the account is closed.

9.2 Closure by game96 live

game96 live may close any account without prior notice for the following reasons:

• Serious breach of the Terms
• Providing a false identity or fraudulent information
• Misuse of bonuses or promotions
• Evidence of cheating or use of bots
• Money laundering or suspicious financial activity

In such cases, the decision to return any verified legitimate balance will be made at the sole discretion of game96 live.

10.1 Service Limitations

game96 live does not accept liability for service interruptions caused by technical failures, third-party software errors, internet connectivity issues, or unavoidable circumstances. We make every effort to maintain an uninterrupted service, but 100% uptime cannot be guaranteed.

10.2 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue in full effect. The invalidity of one condition does not void the entire agreement.

10.3 Entire Agreement

These Terms, together with the Privacy Policy and any applicable promotion terms, constitute the entire agreement between game96 live and the member. No oral or informal promise replaces these written Terms.

If you have any questions or need clarification about these Terms, the game96 live support team is available 24 hours a day, 7 days a week via live chat and email in both Bangla and English. Full contact details are available on our About Us page.

For general questions about the Terms, visit our FAQ section, where common questions about accounts, payments, bonuses, and gaming are answered in plain language.